brand new Mac air battery not charging

I just opened a brand new Mac air that has not been used since purchase about 1 year ago.

The battery is not charging....

warranty has lapsed

what do I do?




MacBook Air 13″, macOS 11.2

Posted on Mar 9, 2022 10:20 AM

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Question marked as Top-ranking reply

Posted on Mar 9, 2022 2:38 PM

Be sure to follow the steps in If your Mac battery won't charge - Apple Support.


If you have reason to believe the battery is not charging, then proceed with "Get your Mac serviced."


Be sure to use the power adapter and charging cable that came with your Mac before concluding something is wrong with the Mac.

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brand new Mac air battery not charging

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