Why is my voicemail no longer working?

My voicemail is no longer functioning, the voicemail logo is not even showing in my phone when I go to phone settings.


iPhone XR, iOS 15

Posted on Mar 9, 2022 11:55 AM

Reply
4 replies

Mar 9, 2022 12:41 PM in response to carlson160

The voicemail settings are controlled by the carrier, so call your carrier.

Have you turn On your voicemail?


An example how it works with my carrier:

Call 12331 to turn On.

Call 12330 to turn Off.


Call my voicemail box xxxx and press 11 for the main menu. Choose 2 for the personal settings of your voicemail. Choose 3 for PIN code and choose a 4 digit code.

You can also change your pin code here and indicate when your voicemail should ask for the pin code.

FYI: if you enter an incorrect code 3 times and you will receive a temporary code via SMS. You can change that later.


When I get a voicemail, I get a sms message from my carrier.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my voicemail no longer working?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.