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An alert on my iPhone 12 says that there is a unknown part for my camera. There are no unknown parts I bought this directly from the Apple store. My camera appears to be functioning fine what do you recommend I do?

An alert on my iPhone 12 pro says my camera has an unknown part. It does not have an unknown part as I bought this directly from the Apple store. My camera seems to be functioning fine. What do you recommend I do?

iPhone 12 Pro

Posted on Mar 9, 2022 12:38 PM

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Question marked as Top-ranking reply

Posted on Mar 10, 2022 2:57 PM

It happens sometimes if it "thinks" that there was a new part that was installed but where there wasn't a proper system reset. I've heard of this happening when salvage parts were installed from another iPhone, where Apple obviously won't help out with the reset.]


With an original part where it's just gone haywire, you should be able to have it reset, regardless of whether or not it's still in warranty.

4 replies
Question marked as Top-ranking reply

Mar 10, 2022 2:57 PM in response to Phyllismcguire1

It happens sometimes if it "thinks" that there was a new part that was installed but where there wasn't a proper system reset. I've heard of this happening when salvage parts were installed from another iPhone, where Apple obviously won't help out with the reset.]


With an original part where it's just gone haywire, you should be able to have it reset, regardless of whether or not it's still in warranty.

An alert on my iPhone 12 says that there is a unknown part for my camera. There are no unknown parts I bought this directly from the Apple store. My camera appears to be functioning fine what do you recommend I do?

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