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estefanie162 Author

Level 1

5 points

Why my Face ID not working or disabled

cant Use my Face ID its not working I reset it update it but still not working

iPhone XS Max, iOS 15

Posted on Mar 10, 2022 3:23 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Mar 10, 2022 3:29 AM

See this support article:--> If Face ID isn't working on your iPhone or iPad Pro - Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If the issue persists, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple - Find Locations - Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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Why my Face ID not working or disabled

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