Apple TV error (-2114)

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Apple TV error (-2114)

Greetings, When I purchase songs on iTunes, and I open my Apple TV on my desktop later I get an error. The error is (-2214) and it has the name of the song that I purchased in the message. For example...it says "There was a problem with "song name here in quotes". An unknown error occurred (-2114)." Any idea why this is happening?

iMac 27″, macOS 10.15

Posted on Mar 10, 2022 10:18 AM

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Answer 1

Lindsay_B.

Community Specialist

Mar 11, 2022 10:30 AM in response to gessworld

Thanks for visiting the Apple Support Communities, gessworld,

To start troubleshooting an error with music playback on your Apple TV, we suggest the following steps, which will ensure your Apple TV is set up for successful music playback:

Restart your Apple TV: Restart Apple TV - Apple Support
Follow the guidance in the Apple Support article If your Apple TV can't connect to Wi-Fi - Apple Support to determine if there is a network-related issue.
Make sure your Apple TV is running the most recent tvOS software: Update your Apple TV - Apple Support
Make sure you are signed into the correct Apple ID: Sign in with your Apple ID - Apple Support

If you're still not able to play your music, please get in touch with Apple Support directly: Get Support.

Have a great day!

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Apple TV error (-2114)

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