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lost iTunes music again

I selected Bowie’s Blackstar and the music disappeared putting my iPhone in my winter jacket pocket. This is the second album to suddenly disappear. How do you get them back?

Posted on Mar 10, 2022 2:19 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2022 7:36 PM

WhatTheHeckwithacapitalF Said:

"lost iTunes music again: I selected Bowie’s Blackstar and the music disappeared putting my iPhone in my winter jacket pocket. This is the second album to suddenly disappear. How do you get them back?"

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Troubleshooting Lost Apple Music Purchases:

Refer to the following...


I. Getting these Downloadable:

  • Accessing your Purchases:

Go Here: See your Purchase History for the App Store, iTunes Store, and More - Apple Support


  • Adding these to Your Library:

Go Here: Connect your Device to your Mac to Sync Music Content - Apple Support


  • Resolving Music Issues:

Go Here: If there's an Issue when you Redownload Apps, Movies, or Other Content from Apple - Apple Support


II. Still Can't Find Them?:

  • Removed from iTunes Library:

Sometimes, items become removed from the iTunes library, and they never become accessible again. It all has to do with licensing between Apple and the Music Studio.


  • Unhide these Purchases:

Perhaps these have become Hidden Purchases, somehow? To see if that is the case, unhide them.

5 replies
Question marked as Top-ranking reply

Mar 10, 2022 7:36 PM in response to WhatTheHeckwithacapitalF

WhatTheHeckwithacapitalF Said:

"lost iTunes music again: I selected Bowie’s Blackstar and the music disappeared putting my iPhone in my winter jacket pocket. This is the second album to suddenly disappear. How do you get them back?"

-------


Troubleshooting Lost Apple Music Purchases:

Refer to the following...


I. Getting these Downloadable:

  • Accessing your Purchases:

Go Here: See your Purchase History for the App Store, iTunes Store, and More - Apple Support


  • Adding these to Your Library:

Go Here: Connect your Device to your Mac to Sync Music Content - Apple Support


  • Resolving Music Issues:

Go Here: If there's an Issue when you Redownload Apps, Movies, or Other Content from Apple - Apple Support


II. Still Can't Find Them?:

  • Removed from iTunes Library:

Sometimes, items become removed from the iTunes library, and they never become accessible again. It all has to do with licensing between Apple and the Music Studio.


  • Unhide these Purchases:

Perhaps these have become Hidden Purchases, somehow? To see if that is the case, unhide them.

Mar 10, 2022 2:27 PM in response to WhatTheHeckwithacapitalF

You have asked us to guess all sorts of facts about your scenario. Here are just a few examples:

  • ”I selected Bowie’s Blackstar…”
    • From what?
    • In what app?
    • On what device?
  • ” … and the music disappeared…”
    • What music?
    • Disappeared from where?
  • How does the music normally get on your iPhone?
    • Apple Music?
    • iTunes Match?
    • iTunes on a computer?
    • iTunes Store purchase?
  • What model iPhone?
  • What iOS version?
  • What computer software and version number if applicable?

Mar 10, 2022 6:12 PM in response to WhatTheHeckwithacapitalF

  • selected Bowie’s Blackstar…”
    • From what? Iphone8
    • In what app? Standard Apple Music library
    • On what device? iPhone 8
  • ” … and the music disappeared…”
    • What music? entire David Bowie AladdinSane album and four songs from Blackstar
    • Disappeared from where? Music library on iPhone
  • How does the music normally get on your iPhone?
    • Apple Music?
    • iTunes Match?
    • iTunes on a computer?
    • iTunes Store purchase? YES
  • What model iPhone? 8
  • What iOS version? 15.3.1
  • What computer software and version number if applicable? N/A


lost iTunes music again

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