You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t get into my iCloud

How can I get into my iCloud if it doesn’t light up

Posted on Mar 10, 2022 4:48 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2022 5:10 PM

Myrakkoon81 Said:

"I can’t get into my iCloud: How can I get into my iCloud if it doesn’t light up"

-------


"doesn't light up"?



Is iCloud is Greyed-Out, Somehow?

Try The Following the the Order Provided:


A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Update to: the latest version of iOS


C. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]
1 reply
Question marked as Top-ranking reply

Mar 10, 2022 5:10 PM in response to Myrakkoon81

Myrakkoon81 Said:

"I can’t get into my iCloud: How can I get into my iCloud if it doesn’t light up"

-------


"doesn't light up"?



Is iCloud is Greyed-Out, Somehow?

Try The Following the the Order Provided:


A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Update to: the latest version of iOS


C. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

I can’t get into my iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.