i13mini incoming calls

1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Sideof your iPhone.
2. Open Settings ➔ Sounds & Haptics ➔ Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
3. Check to see that Silence Unknown Callers is set to OFF. Open Settings ➔ Phone ➔ Silence Unknown Callers : Set this to OFF
4. Make sure that a ringer sound is assigned. Open Settings ➔ Sounds & Haptics ➔ Ringtone : Ensure that a Ringtone is assigned here.
5. Check to see that Do Not Disturb is set to OFF. Open Settings ➔ Focus ➔ Do Not Disturb : Set this to OFF
6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

• Press and quickly release Volume UP button
• Press and quickly release Volume DOWN button
• Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

Axel F.

Welcome to the Apple Support Communities.

• Make sure Silent mode is off: How to put your iPhone on vibrate, ring, or silent mode - Apple Support.
• Make sure Focus is off: Turn a Focus on or off on iPhone - Apple Support.
• Make sure Silence Unknown Callers is off: Detect and block spam phone calls - Apple Support.

If the issue persists, Restart your iPhone - Apple Support and try again. 

If you still have issues, contact your carrier: Contact a third-party vendor - Apple Support.

Jack

You are welcome and I am glad that you are enjoying your new iPhone 13 Mini!

Axel F.