My iPhone 13Pro is blocking a contact that shouldn’t be blocked. I’ve checked my spam filters and blocked numbers and even reset my phone but it’s still not even showing up as a missed dial and the incoming call goes strait to voice mail. Any idea how to resolve? My carrier says it’s an Apple issue and apple vice versa says it’s my carriers issue.
Hi, I was ready to pull my hair out over the same issue. Finally, I found the solution!!! The contact showed “unblocked” in my iPhone 12 contacts, just fine, but still went to VM, everytime, just that one contact. I did initially block the contact, but unblocked them. As it turns out, it was a carrier issue, not the iPhone. I have T-Mobile, and with it came “Scam Shield Premium Protection”. I opened the app, and sure enough, that person was listed under “send to voicemail”. If you press the send to VM icon once, it undo’s the send to voicemail for that contact. . But you can also add contacts to your “allow” list, to make certain their call always comes through. I did both. The contact’s call came through immediately! Oddly, I never enacted this feature in T-Mobile Scam Shield, for this contact. I hadn’t even known it existed. I just stumbled upon it, looking for a solution. But, I suspect that when I initially blocked the contact in my phone settings, it also automatically placed them on my T-Mobile “ send to voicemail list” . Seems when you unblock them in your iPhone, it does not automatically change their status with T-Mobile. If you have some type of scam/annoyance call protection through your carrier, check to see if your contact is on your “send to voicemail” list. Hope this helps.
Hi, I was ready to pull my hair out over the same issue. Finally, I found the solution!!! The contact showed “unblocked” in my iPhone 12 contacts, just fine, but still went to VM, everytime, just that one contact. I did initially block the contact, but unblocked them. As it turns out, it was a carrier issue, not the iPhone. I have T-Mobile, and with it came “Scam Shield Premium Protection”. I opened the app, and sure enough, that person was listed under “send to voicemail”. If you press the send to VM icon once, it undo’s the send to voicemail for that contact. . But you can also add contacts to your “allow” list, to make certain their call always comes through. I did both. The contact’s call came through immediately! Oddly, I never enacted this feature in T-Mobile Scam Shield, for this contact. I hadn’t even known it existed. I just stumbled upon it, looking for a solution. But, I suspect that when I initially blocked the contact in my phone settings, it also automatically placed them on my T-Mobile “ send to voicemail list” . Seems when you unblock them in your iPhone, it does not automatically change their status with T-Mobile. If you have some type of scam/annoyance call protection through your carrier, check to see if your contact is on your “send to voicemail” list. Hope this helps.
Hello 5157dh,
It sounds like you're having trouble receiving calls from one contact, and that contact isn't blocked. From what you've described, you've check under Settings > Phone > Blocked Contacts to check that the contact isn't blocked. You can find more details here about how to Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch.
You might want to delete your contact, and add it again, to see if that helps: Manage and delete contacts on your iPhone, iPad, or iPod touch
Here's how to delete a contact:
1. Open Contacts and tap the contact that you want to delete.
2. Tap Edit.
3. Scroll Down and tap Delete Contact then tap Delete Contact again to confirm.
Regards.
iPhone 13 pro blocking call from a contact
