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Unidentified bill

Hello apple

i received several bills from apple itunes to Ireland they took more then a thousand and i barely saved the rest the payments are not recorded in my bill history i need Help give me my money back!!!


iPhone 7 Plus, iOS 14

Posted on Mar 11, 2022 3:32 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2022 4:44 AM

Duij,


First determine if it is a real charge on your account, or just scam phishing messages trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.

Identify legitimate emails from the App Store or iTunes Store - Apple Support


But if you really have the charges on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 11, 2022 4:44 AM in response to Duij

Duij,


First determine if it is a real charge on your account, or just scam phishing messages trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.

Identify legitimate emails from the App Store or iTunes Store - Apple Support


But if you really have the charges on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


Unidentified bill

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