time machine back up not working
Time machine backup not working an error occured while creating backup folder
MacBook Pro 15″, macOS 10.13
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hc1111
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Community Specialist
Hello deb323,
Does this happen after restarting? If you're unsure, go ahead and perform a normal restart on your Mac to help refresh the system. If the issue/error continues, you'll want to follow the "General troubleshooting" section below to make sure you meet requirements for Time Machine:
- "Make sure your backup disk is plugged in, turned on, and securely connected to your Mac. If your backup disk is on a network, make sure both the disk and your Mac are connected to the network. If the network is experiencing problems, your backup disk may not be available.
- Download and install all recent updates to macOS. If you have a Time Capsule, update it with the latest software and firmware. See Keep your Mac up to date and the Apple Support article Update the firmware on your AirPort base station.
- If you upgraded to macOS Monterey, your existing backups are not upgraded. New backups that are created can be used only on macOS Big Sur or later."
If the error persists, you'll want to continue with the additional sections to help with Time Machine here: Time Machine troubleshooting on Mac
All the best.