Apple Event: May 7th at 7 am PT

> Add to your calendar

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kattrios Author

Level 1

5 points

cannot unlock iPhone12 with faceid or password.

I cannot unlock the phone with FaceId, and my passcode is not working.

iPhone 12 Pro Max

Posted on Mar 11, 2022 12:00 PM

Reply

Best reply

Level 10

208,377 points

Posted on Mar 11, 2022 12:49 PM

Read again -> Related Article -> If you forgot your iPhone passcode

👉 If you can't complete any of these steps, if you're still prompted for a passcode, or if you need any other assistance, contact Apple Support.

View in context

Similar questions

1 reply

Best reply

Level 10

208,377 points

Mar 11, 2022 12:49 PM in response to Kattrios

Read again -> Related Article -> If you forgot your iPhone passcode

👉 If you can't complete any of these steps, if you're still prompted for a passcode, or if you need any other assistance, contact Apple Support.

Reply

cannot unlock iPhone12 with faceid or password.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up