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Level 1

5 points

cannot unlock iPhone12 with faceid or password.

I cannot unlock the phone with FaceId, and my passcode is not working.

iPhone 12 Pro Max

Posted on Mar 11, 2022 12:00 PM

Top-ranking reply

Level 10

209,181 points

Posted on Mar 11, 2022 12:49 PM

👉 If you can't complete any of these steps, if you're still prompted for a passcode, or if you need any other assistance, contact Apple Support.

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