You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Mirasz22
Mirasz22 Author
User level: Level 1
4 points

Disconnection of the network connection during the trip IOS 15.3.1 Iphone 13

I am looking for help in solving the problem with the lack of network during the trip. The problem is the same as recently with the iPhone 12. During the trip and changing the transmitter on the phone, there is a lack of range and it helps to turn on the airplane mode temporarily, but this is a short-term solution because in a moment the phone will lose range again. Factory reset did not help, network settings reset. in addition, after crossing the border (Polish - German), the telephone network works intermittently or at all, and when the network appears, it is in the edge system. has anyone dealt with this problem? the phone is an iphone 13 ios 15.3.1 works in the t mobile network in europe. greetings!

iPhone 13

Posted on Mar 11, 2022 3:44 PM

Reply
Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,061 points

Posted on Mar 12, 2022 1:58 AM

after crossing the border (Polish - German), the telephone network works intermittently or at all, and when the network appears, it is in the edge system.

EDGE (Enhanced Data Rates for GSM Evolution) can reach speeds between 120Kbps and 384Kbps. This was the fastest data network speed of the original iPhone.

There was probably no 3G and/or 4G signal available at that moment..

During a trip you are dependent on the local network and on the local signal you can receive, it has nothing to do with the iPhone. 

Ask your carrier about using your data plan abroad.



View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,061 points

Mar 12, 2022 1:58 AM in response to Mirasz22

after crossing the border (Polish - German), the telephone network works intermittently or at all, and when the network appears, it is in the edge system.

EDGE (Enhanced Data Rates for GSM Evolution) can reach speeds between 120Kbps and 384Kbps. This was the fastest data network speed of the original iPhone.

There was probably no 3G and/or 4G signal available at that moment..

During a trip you are dependent on the local network and on the local signal you can receive, it has nothing to do with the iPhone. 

Ask your carrier about using your data plan abroad.



Reply
User profile for user: Mirasz22
Mirasz22 Author
User level: Level 1
4 points

Mar 13, 2022 8:23 AM in response to Raicya

Thank you for the answer, but can you explain to me the problem with the lack of network during the trip? There are moments that the range shows 3-4 yellow lines and it is actually not there and disconnects from a poor phone call? by analogy, a telephone from Andorid with 1 dash did not break internet connections and seemed to be stable at the same time. is it not such a problem as with ip 12 when he changed the bts transmitter it was losing range? is the complaint settled?

Reply

Disconnection of the network connection during the trip IOS 15.3.1 Iphone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up