my ipad mini cannot load images when searching, screen goes black and message reads " cannot find related images" try another description, try using other word etc etc

my ipad mini cannot search in images, i get a black screen with "could not find what you are looking for try another description or try spelling differently etc etc

iPad mini, iOS 9

Posted on Mar 11, 2022 10:30 PM

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Question marked as Top-ranking reply

Posted on Mar 12, 2022 2:49 AM

10 replies

Mar 12, 2022 1:35 AM in response to Survivour001

Survivour001 Said:

"Hi TheLittles, many thanks for your time, i am a little confused ' text will not be found in images' when you search on an ipad in google, [...]then i click images .. i get the black screen"

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I see. If a blank screen in Safari on an iPad:


A. Troubleshooting Blank Screens in General:

If Safari Displays a Blank Page or Quits on your iPhone, iPad, or iPod touch - Apple Support


B. Try a Split Screen:

Use Split Screen in Safari on your iPad - Apple Support --Split the screens, and then merge them into one


C. Reinstall the iPadOS:

If you can't Update or Restore your iPhone or iPod touch - Apple Support -- As step 4 reads: Your computer will try to reinstall the software without erasing your data.

Important: Backup your iPad First:

Be certain you create a backup your iPad, prior to the log out reinstall. Doing so, you'll have something to restore your iPhone from should anything go work with the reinstall.

Mar 11, 2022 10:52 PM in response to Survivour001

Survivour001 Said:

"my ipad mini cannot search in images, i get a black screen with 'could not find what you are looking for try another description or try spelling differently etc etc"

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Troubleshooting Search:


Two Things Here:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:


B. Obsolete Device:

For a device that has an older iOS, this may not be an option.

Mar 12, 2022 9:20 PM in response to Survivour001

Survivour001 Said:

"Hi TheLittles, many thanks for your time, i am a little confused ' text […]its not a blank screen its a BLACK screen with white writing

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Thank you for the photos: Photo 1 and Photo 2.


Use the Photos App:

It appears you are in Google Images. In a web browser, you cannot search for characters inside images. So, that is the issue here.


Is iCloud Photos Enabled?

Without being downloaded an having iCloud Photos enabled these are inaccessible. And being inaccessible, you simply won't be able to search for these. So enable iCloud Photos on your iPhone, and then enable Wi-Fi (in Settings):

  1. Go to: Settings
  2. Tap: [your name]
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)

Go Here: Set up iCloud Mail on your Devices - Apple Support


For Note:

I see "No Service" on the top-left corner of these images. So, go here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support

Mar 11, 2022 11:29 PM in response to Survivour001

Survivour001 Said:

"my ipad mini cannot search in images, i get a black screen with 'could not find what you are looking for try another description or try spelling differently etc etc": [...]i am searching a part for a machine, once i get the search going i then go to images to identify the part easier and then click the image that is relevant. and it just wont do it , it will not load up images"

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You Can't:

This is only available in iOS15 and higher. Your device does not have the hardware to upgrade to that. So, text will not be found in images.

Mar 11, 2022 11:18 PM in response to TheLittles

thelittles: I did all this many times, it still has a black screen is it maybe too old to get support , as it is a 9.2 something

what can i do as i prefer searching with images once i get the subject matter. example

i am searching a part for a machine, once i get the search going i then go to images to identify the part easier and then click the image that is relevant. and it just wont do it , it will not load up images

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my ipad mini cannot load images when searching, screen goes black and message reads " cannot find related images" try another description, try using other word etc etc

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