cant download whatsapp / trace together / singpass

cant download whatsapp / trace together / singpass


Posted on Mar 12, 2022 7:43 AM

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Question marked as Top-ranking reply

Posted on Mar 13, 2022 8:31 AM

Hi mano36,


Welcome to Apple Support Communities. We ask that you follow the troubleshooting steps below.


  • "Open the App Store and sign in. If a blue account button appears at the top of the App Store, you might not be signed in. Tap it and sign in with your Apple ID. Learn what to do if you forgot your password.


  • Check your payment method. You might need to have a payment method on file, even if the app that you want to download is free. See what payment method you have on file and make sure that it isn't expired, declined, or failed.


 

  • Contact Apple. If you still can't download or update apps on your iPhone or iPad, contact Apple Support.


The steps can also be viewed here: If you can’t download or update apps on your iPhone or iPad


Take care.

 

1 reply
Question marked as Top-ranking reply

Mar 13, 2022 8:31 AM in response to mano36

Hi mano36,


Welcome to Apple Support Communities. We ask that you follow the troubleshooting steps below.


  • "Open the App Store and sign in. If a blue account button appears at the top of the App Store, you might not be signed in. Tap it and sign in with your Apple ID. Learn what to do if you forgot your password.


  • Check your payment method. You might need to have a payment method on file, even if the app that you want to download is free. See what payment method you have on file and make sure that it isn't expired, declined, or failed.


 

  • Contact Apple. If you still can't download or update apps on your iPhone or iPad, contact Apple Support.


The steps can also be viewed here: If you can’t download or update apps on your iPhone or iPad


Take care.

 

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cant download whatsapp / trace together / singpass

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