How do you turn off Siri Knowledge?

Question

Level 1

11 points

How do you turn off Siri Knowledge?

I have tight restrictions on my daughter’s iPad. She has no access to Siri or Safari but can still use the spotlight and Siri knowledge pops up. This isn’t restricted at all!!

I’ve been here. Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support. This does nothing.

On her iPad settings and Screen time settings there is no “spotlight” or “Siri and Search”. Photographed are the screen time settings …

Can anyone tell me how turn off Siri knowledge?

iPad Pro 9.7-inch WiFi

Posted on Mar 12, 2022 11:53 AM

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Answer 1

bbesspete

Community Specialist

Mar 13, 2022 12:34 PM in response to annapeach

Hey annapeach,

We recommend reaching out to Apple Support directly for a closer look at these Screen Time settings. You can reach them by following this link: Contact - Official Apple Support

Take care!

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Answer 2

bryanr14

Community Specialist

Mar 13, 2022 10:52 AM in response to annapeach

Hi annapeach,

Welcome to Apple Support Communities. Just to be sure, did you follow the section that says, "Restrict Siri web search" in the article you mentioned: Use parental controls on your child's iPhone, iPad, and iPod touch If not, let's ensure those steps are followed.

In addition, let's make sure that your daughter's iPad is updated to the lasted version of iPadOS 15.3.1. Having the latest update helps provide software improvements that can help. Here's how to update the software on the iPad: Update iPadOS

Best regards.

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Answer 3

nathan430

Community Specialist

Mar 13, 2022 12:10 PM in response to annapeach

annapeach,

We'd recommend pulling up Settings > Siri & Search and disabling 'Show in Spotlight' under 'Content from Apple'. After that, disable 'Show in App Library & Spotlight' on the same screen. Now try a new search via Spotlight again and see if it looks more like what you were intending.

We hope this helps!

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