I have white screen on my Apple Watch

my phone updated recently and the next day my watch screen turned white. I then got a message saying my watched needed to be updated to sync with my phone. I did the update to my watch, still has a white screen. I have tried to restart the watch by pressing the side button and crown, both on and off the charger and nothing! I also unpaired my watch. Still nothing and now I can’t get it to re-pair

Hi,

If you were able to get your watch to unpair from the watch app, but the watch itself has the white screen and/or did not unpair correctly, you will need to erase all content and settings of your watch and attempt the pairing process again.

To erase all content and settings, place the watch on the charger, press and hold both the digital crown and side button until the screen goes black. When the screen goes black, release the buttons, and then press and hold the side button until you see reset or erase. Confirm the erase. The watch should then restart on the pairing simulation.

HOWEVER, if the above does not apply to you, and/or your watch is running extremely outdated watchOS, and has no accidental damage, go ahead and contact Apple Support.

Hi,

Sorry to hear you are having issues with your Apple Watch.

I would recommend to try to force restart the watch to resolve your issue.

Place the watch on the charger, and then press and hold both the digital crown and side button down at the same time, until you see an Apple logo appear.

If the issue is unrelated to accidental or physical damage, this should resolve it. Also make sure that you always keep your Apple Watch up to date.

• Restart your Apple Watch
• Update your Apple Watch