My microphone always mutes automatically. How to keep it unmute at all time?

Hello there Wongjoyce0207,

Thanks for posting in the Apple Support Communities!

With your Beats Fit Pro, we're not seeing a way to mute the microphone directly from the headset itself. For additional information on the available controls with your Beats Fit Pro, check out the section labeled "Use your Beats Fit Pro" of the following resource: Set up and use your Beats Fit Pro

As for your microphone being muted, are you seeing that this is occurring while on phone calls, or other apps? If you're seeing this occur while on phone calls with your iPhone XS, are you aware if the screen is locked at the time of use? We ask as the mute button may be tapped on your iPhone screen, which would lead to the microphone being muted on your Beats Fit Pro. For additional information on this, check out the following information on how to mute, which can also be found here: While on a call on iPhone

Adjust the audio during a call

To change the volume, press the volume buttons on the side of iPhone. Or swipe down on the call banner, then do any of the following:

• Mute: Tap the mute button.

• Put the call on hold: Touch and hold the mute button.

• Talk handsfree: Tap the audio button, then choose an audio destination.

If you're certain this isn't related to the mute button being tapped on your iPhone, let us know more details on when this occurs. If you're able to replicate this happening, let us know what steps you take.

Have a great day!