I can't put in my redeem code

All I want to do is redeem a Movie. . .I pick (none) I put my Address and the other info and I still can't get in to put my redeem code . . . .I have no problem with Walmart , Vudu or Movies anywhere to put in my Movie codes but this site always gives problems.



[Edited by Moderator]

Windows, Windows 10

Posted on Mar 14, 2022 7:48 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2022 8:53 AM

Hi there Artistheat,


Thanks for reaching out. We'll be happy to help with your digital code.


These steps may help with redeeming the code: Redeem digital copies of DVDs or Blu-rays in the Apple TV app or iTunes for Windows


If you are trying to select "None" as your payment method, this page may help identify why you are unable to do so, based on your situation: If you can't remove a payment method from your Apple ID


Best regards.

1 reply
Question marked as Top-ranking reply

Mar 15, 2022 8:53 AM in response to Artistheat

Hi there Artistheat,


Thanks for reaching out. We'll be happy to help with your digital code.


These steps may help with redeeming the code: Redeem digital copies of DVDs or Blu-rays in the Apple TV app or iTunes for Windows


If you are trying to select "None" as your payment method, this page may help identify why you are unable to do so, based on your situation: If you can't remove a payment method from your Apple ID


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't put in my redeem code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.