iMac 2020 27" Monterey crashes trying to run Adobe Photoshop current version

My 2020 27" iMac 5K, 3.8 GHz 8-core i7, 32GB RAM, AMD Radeon Pro 5500 XT 8GB, 1TB SSD.

I have the most current version of Adobe Creative Cloud. In fact, just this morning I uninstalled and reinstalled the Adobe CC app along with Photoshop, Illustrator, Premiere Pro, and After Effects. I am having trouble with not only these apps (especially Photoshop) crashing and crashing my iMac.

I have searched for advice and fixes on the Net. I have tried a number of things to no avail. This issue seems to occur when I engage and drag my mouse (Apple Bluetooth) and try to drag an image to rotate etc. Anyone having issues like this????

iMac 27″, macOS 12.2

Posted on Mar 14, 2022 8:00 AM

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1 reply

Mar 15, 2022 9:06 AM in response to sdfiMac

Hello sdfiMac,

To resolve issues where the apps quit unexpectedly, lets follow the steps in this article: If an app freezes or quits unexpectedly on Mac - Apple Support
When an app on your Mac stops working, try these suggestions.

• If an app doesn’t quit as expected, or it’s unresponsive, you can force quit the app (you may lose unsaved changes). Choose Apple menu  > Force Quit, select the app in the dialog that appears, then click Force Quit.• If the app quit, reopen it by clicking Reopen in the dialog that appears.• Restart your Mac by choosing Apple menu > Restart.• Make sure the app is compatible with your version of macOS.• Open another file in the app. There may be a problem with the original file.• Check for updates to your software.• Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of macOS.• Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or macOS, a plug-in or enhancement you installed may no longer be compatible.• Diagnose problems with your Mac to learn whether hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.

You can also test these apps in safe mode. Safe mode clears caches and can resolve issues like the one you're having: How to use safe mode on your Mac - Apple Support


Best Regards.

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iMac 2020 27" Monterey crashes trying to run Adobe Photoshop current version

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