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Jaytyree Author

Level 1

5 points

It won’t let me remove my card on my account but I no longer have that card

It says I have a active subscription but I don’t see any and I don’t have access to the card anymore

iPhone 11, iOS 15

Posted on Mar 14, 2022 7:57 AM

Top-ranking reply

ProustGiulio

Level 10

208,536 points

Posted on Mar 14, 2022 8:03 AM

In such a situation, after reading this support page:--> Subscriptions and Billing – Official Apple Support, and checking each of the first 3-4 sections, if you cannot find the information you were looking for, please contact iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.

Regards

Giulio

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It won’t let me remove my card on my account but I no longer have that card

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