Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What or why is this now appearing on my mail messages on my mini iPad?

I have at the bottom of my emails something that continues to pop up on occasion. What is this and I can I get it to stop? Is there a way to turn off something so this doesn’t appear? This is not something I would use and find it annoying.

iPad mini 6, iPadOS 15

Posted on Mar 14, 2022 10:37 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2022 10:58 AM

I see now where you mentioned that this new functionality can not be disabled. This is disappointing as this is not something I will use. Maybe it can at some point have the functionality to disable or turn off.

4 replies

Mar 14, 2022 10:44 AM in response to misspate

Having updated to iPadOS15, you have now encountered the “Shelf” - this being a new feature of the now revised iPadOS multitasking environment. 


iPadOS permits you to have multiple “instances” of the same App - each instance being self contained. The shelf, when triggered, shows a thumbnail of each running instance of an App. For the Mail App - different instances/windows might be a different mailbox, open Mail message, or draft. Simply tapping a thumbnail will switch directly to that running instance/window. Each App - such as Mail, Safari, Notes, Calendar, etc. - has its own corresponding shelf.


Individual open instances of an App can be closed directly from the Shelf; just swipe the unwanted thumbnail off the top of the screen. Note however, that Multitasking and associated Shelf functions cannot be disabled.


This article from Appleinsider has a useful explanation of this new feature along with many of the updates to multitasking:

https://appleinsider.com/articles/21/08/12/how-to-master-multitasking-on-ipad-and-ipad-pro-in-ipados-15


Another useful resource:

Use multitasking on your iPad - Apple Support


The iPad User Guide is available both online using a web browser (such as Safari), or as an Apple Books download:

iPad User Guide - Apple Support

https://books.apple.com/book/id1567104892



What or why is this now appearing on my mail messages on my mini iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.