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iPhone 6S plus

Totally lost and suggests go to support.apple.Com/iphone/restore but nothing happens when plugged into my computer.

iPhone 6s Plus, iOS 15

Posted on Mar 14, 2022 6:09 PM

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Posted on Mar 14, 2022 6:11 PM

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:


See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

1 reply
Question marked as Best reply

Mar 14, 2022 6:11 PM in response to Sharon_Commerce

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:


See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

iPhone 6S plus

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