Clear the balance from my account in order to change the country

Hello ~ We cannot do this for you. You need to follow the directions posted by * Niel* or click on this blue link Choose your country or region - Official Apple Support for contact information.

~Katana-San~

Have you contacted iTunes Support as suggested above to clear your balance?

See the Apple Support articles below for contact information.   

iTunes Support – world wide   -

Apple Support schedule phone call     -

Billings and Subscriptions   -

Apple on Twitter

Buy something more expensive than your balance and use a different payment method for the excess amount; if you can't do this, ask the iTunes Store staff to zero it.

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