Verify my age in my apple music even though I am not playing age-restricted music.

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Verify my age in my apple music even though I am not playing age-restricted music.

Hello, I am in South Korea, I came back here about 3weeks ago. Before arriving here, I was able to listen to all the music except the age-restricted music, but after arriving Korea, I am able to listen to library music but I can't listen to new music, if I play it, it ask me to verify my age all the time, even though I didn't play restricted music. The point here is, it works fine with my Ipad and Iphone. I am not sure if it happened because I moved country. I haven't change any settings.

Help!!

MacBook Pro 14″, macOS 12.3

Posted on Mar 14, 2022 9:40 PM

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Answer 1

genieen16

Community Specialist

Mar 15, 2022 3:58 PM in response to BenjaminK07

Hello BenjaminK07,

This may help explain the problem you are experiencing with playing music from the Music app on your Mac: Verify your age when you download or stream mature content in South Korea.

Please, make note of the following information:

To download or stream mature content through Apple services in South Korea, you must verify that you’re at least legally 19 years old. Once a year, you'll be asked to verify your age again.

You can verify your age on an iPhone, iPad, iPod touch, Android device, or in iTunes on a PC. (Make sure that your software is up to date. Learn how to update your iPhone, iPad, or iPad touch, or get the latest version of iTunes.) You'll also need a valid Korean mobile phone number to receive the verification code.

We hope the steps on this page to verify your age help with this issue. If you continue to be prompted for your age after verifying, you'll want to Contact Apple for support and service.

Kind regards!

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Verify my age in my apple music even though I am not playing age-restricted music.

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