Iphone11 doesn’t have Unlock Face ID with Mask although already update to IOS15.4

Iphone11, already updated to ios15.4 but no Unlock Face ID with Mask. Please help. Thank You.

iPhone 11, iOS 15

Posted on Mar 15, 2022 6:42 AM

Reply

Top-ranking reply

IdrisSeabright

Level 10

186,053 points

Posted on Mar 15, 2022 6:45 AM

That feature is only available for the iPhone 12 and above.

View in context

Similar questions

Why I can’t unlock my phone using face id with a mask I have update ios 15.4 and I’m using iphone 13 Why I can’t unlock my phone using face id with a mask I have update ios 15.4 and I’m using iphone 13
297 2
face Id problem please update iphone 11 to unlock with mask
266 1
Face ID with mask option for iPhone 11 pro. It is unfair not to have Face ID with mask option for unlocking the iPhone 11 pro. Why is it so? Is it not having the hardware capability?
422 3

1 reply

Top-ranking reply

IdrisSeabright

Level 10

186,053 points

Mar 15, 2022 6:45 AM in response to Rei_Vivi

That feature is only available for the iPhone 12 and above.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone11 doesn’t have Unlock Face ID with Mask although already update to IOS15.4

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up