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Ikena Author

Level 1

4 points

Internet connection on certain apps

though im connected to the internet, im unable to go online with safari and AppStore. Instagram , Facebook and TikTok works fine. I’m able to send and receive messages on WhatsApp but unable to download media files.

I reset the network settings and phone settings but the issue still persists.

iPhone 13 Pro Max, iOS 15

Posted on Mar 15, 2022 8:45 AM

Top-ranking reply

Raicya

Level 10

209,043 points

Posted on Mar 15, 2022 12:47 PM

Will you check the range of the mobile network?, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

Then check your Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

If they are On, turn Off Hotspot & VPN.

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Internet connection on certain apps

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