though im connected to the internet, im unable to go online with safari and AppStore. Instagram , Facebook and TikTok works fine. I’m able to send and receive messages on WhatsApp but unable to download media files.
I reset the network settings and phone settings but the issue still persists.
iPhone 13 Pro Max, iOS 15
Will you check the range of the mobile network?, see this Apple article: If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Then check your Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
Recommended settings for Wi-Fi routers and access points
Recommended settings for Wi-Fi routers and access points - Apple Support
If you need help with your Wi‑Fi password
If you need help with your Wi‑Fi password - Apple Support
If they are On, turn Off Hotspot & VPN.
Will you check the range of the mobile network?, see this Apple article: If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Then check your Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
Recommended settings for Wi-Fi routers and access points
Recommended settings for Wi-Fi routers and access points - Apple Support
If you need help with your Wi‑Fi password
If you need help with your Wi‑Fi password - Apple Support
If they are On, turn Off Hotspot & VPN.
Internet connection on certain apps
