update issue

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Level 1

4 points

update issue

sir

i cant downloads any app in app store app store pop coming after 13. or above update please provide my phone new update i am still using i phone 5 years

Posted on Mar 16, 2022 12:33 AM

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Answer 1

Best reply

Raicya

Level 10

208,377 points

Mar 16, 2022 12:42 AM in response to abdul012

See the following Apple articles:

If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support

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Answer 2

Iafeef

Level 7

25,879 points

Mar 16, 2022 12:47 AM in response to abdul012

Hey there,

it seems you have iPhone 6 / 5s if so unfortunately the last update for this device’s is iOS 12.5.5 you can’t update it to newer version !

if you have iPhone 6s or later and you can’t update your phone or download apps see Raicya response!

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