Related Article: If Face ID isn't working on your iPhone or iPad Pro

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Face ID just stopped working. So I went to settings to reset it. Directions say position your face in frame, which I did, but nothing happens and screen never changes or gives different directions

My Face ID just stopped working. So I went to settings to reset it. Directions say position your face in frame, which I did, but nothing happens and screen never changes or gives different directions

Posted on Mar 17, 2022 1:36 PM

Reply
Question marked as Best answer

Hey there,


See>>>If Face ID isn't working on your iPhone or iPad Pro - Apple Support


Posted on Mar 17, 2022 2:54 PM

2 replies

My Face ID just stopped working. So I went to settings to reset it. Directions say position your face in frame, which I did, but nothing happens and screen never changes or gives different directions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.