wifi button greyed out iphone 12

Wifi button is suddenly grayed out on husbands iPad. Thinking it was just old and had quit I gave him my fairly new and unused iPad. We wiped it and he signed in under his Apple ID. Now the new iPad has the wifi button also grayed out. Appears to be related to his Apple ID. Have tried all the suggestion of restarting, resetting all devices and network. Nothing works. Help!

Ok try these

1 try restarting your iPhone

2 take a look at this article If your iPhone, iPad or iPod touch won't connect to a Wi-Fi network – Apple Support (AU)

3 if the above don’t work please book a appointment with any apple or apple authorised service providers Official Apple Support

i wish you best of luck.

d

Hello! Try to enable the airplane mode for couple of seconds. Like this you will force tour device to try to connect, unless if there is a hardware issue.