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Macintosh HD not showing

I'm trying to reset my macbook so I can sell it (as I've recently upgraded). However when I go into disk utility I do not see Macintosh HD - I only see disk0 and underneath that is OS X

Base System


Any help would be much appreciated!

MacBook Pro 13″, macOS 11.6

Posted on Mar 17, 2022 5:57 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2022 6:19 PM

What is the exact model of the laptop and the version of macOS you are trying to install? You can get the exact model by entering the serial number here:

Check Your Service and Support Coverage - Apple Support


If your laptop uses a third party NVMe SSD, then you will need to boot into a macOS 10.13+ installer. Try booting into Internet Recovery Mode (Command + Option + R) to attempt to boot into the latest version of the online macOS installer.


If you have not erased the drive yet and the laptop still boots normally, then I highly recommend you create a bootable macOS USB installer using the instructions in this Apple article as it will give you more options in case Internet Recovery Mode has issues during the install:

How to create a bootable installer for macOS - Apple Support


Does your laptop use a hard drive or an SSD? Is Filevault enabled? This is very important to know when destroying your personal data on a Mac as extra steps may need to be used since Apple's instructions assume an SSD or Filevault. Here are some things you should do prior to erasing the Mac when selling a Mac:

What to do before you sell, give away, or trade in your Mac - Apple Support







Similar questions

1 reply
Question marked as Top-ranking reply

Mar 17, 2022 6:19 PM in response to Frecklette

What is the exact model of the laptop and the version of macOS you are trying to install? You can get the exact model by entering the serial number here:

Check Your Service and Support Coverage - Apple Support


If your laptop uses a third party NVMe SSD, then you will need to boot into a macOS 10.13+ installer. Try booting into Internet Recovery Mode (Command + Option + R) to attempt to boot into the latest version of the online macOS installer.


If you have not erased the drive yet and the laptop still boots normally, then I highly recommend you create a bootable macOS USB installer using the instructions in this Apple article as it will give you more options in case Internet Recovery Mode has issues during the install:

How to create a bootable installer for macOS - Apple Support


Does your laptop use a hard drive or an SSD? Is Filevault enabled? This is very important to know when destroying your personal data on a Mac as extra steps may need to be used since Apple's instructions assume an SSD or Filevault. Here are some things you should do prior to erasing the Mac when selling a Mac:

What to do before you sell, give away, or trade in your Mac - Apple Support







Macintosh HD not showing

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