WhatsApp Inc. appeared in iPhone storage, but it’s not an app

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Level 1

22 points

WhatsApp Inc. appeared in iPhone storage, but it’s not an app

Good Day,

Currently I have 2 WhatsApp apps installed, but no active accounts. So each is using about 100 MB.

Didn’t use WA business yet, and WhatsApp got activated on another device with no data being transferred. But it never got backup either.

Additionally to that WhatsApp Inc. showed up in the storage, as if it’s a developer, uses 10 GB, shared by 2 apps.

It has no icon, no option of offloading or deleting since it’s not an app, doesn’t show any details about data or even when last used.

Didn't check the storage before getting 15.4 software update, so can’t say if it appeared after or was there before.

Kindly advice.

thanks

iPhone 11 Pro, iOS 15

Posted on Mar 17, 2022 7:49 PM

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Answer 1

Best reply

vipul155

Level 1

8 points

May 3, 2022 10:10 PM in response to itaytzaig

I also having the same problem of WhatsApp inc. storage.

anyone have the solution that how we remove that storage as i am running out of storage space.

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Answer 2

May 11, 2022 12:32 PM in response to CappuccinO_o

i have little different problem. It is showing WhatsApp without logo and it’s taking a lot of space.

I have already talked to apple team and talked to WhatsApp team as well but no solution.

anyone have solution for it then please tell me.

there is lots of my data in phone I don’t want to u install the app.

please tell me solution without telling to uninstall app.

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Answer 3

CappuccinO_o Author

Level 1

22 points

May 11, 2022 1:25 PM in response to sumedhdmankar

But what did WhatsApp team respond to that?

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Answer 4

CappuccinO_o Author

Level 1

22 points

Mar 21, 2022 3:34 AM in response to forbirds451

Not yet. In process.

But I have a guess that somehow it might be data from my last WhatsApp, since it didn’t get transferred on the other device along with the account and didn’t get backed up either.

The reason is Google LLC showed up in there as well, shared by the same number as my downloaded apps.

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Answer 5

Bryan_K1

Community Specialist

Mar 18, 2022 3:29 PM in response to CappuccinO_o

Hello CappuccinO_o,

To determine what this app data could be, you'll want to reach out to What's App support directly. They'll be able to look in to this with you and provide you with some info about that.

This can help with contacting them: How to contact an app developer

Take care!

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Answer 6

Maroo784

Level 1

8 points

Mar 20, 2022 8:49 AM in response to CappuccinO_o

I’m having the exact same problem.

i Have WhatsApp business as well but I have the backup off.

on my old phone this icon doesn’t show.

does anybody know what it means? Should I be concerned?

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Answer 7

Mar 21, 2022 12:51 AM in response to CappuccinO_o

did you find the solution ?

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Answer 8

May 3, 2022 11:43 AM in response to Maroo784

Yes me too.

the same problem, It was never showed before i installed WhatsApp business app

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WhatsApp Inc. appeared in iPhone storage, but it’s not an app

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