Apple Event: May 7th at 7 am PT
Looking for some help please.
My MacBook had recently stopped working (never completing start up, screen working/not working/keyboard working/not working). I took it to a Genius Bar and the Diagnostic test came back as a pass (apart from the battery).
So I reinstalled the OS in recovery mode and now when I try to boot up I get a kernel panic.
Could anyone please tell me what this is in relation to?
Many thanks
Paul
MacBook, macOS 11.6
Apple has a support page about kernel panic that might help you:
If your Mac restarts and a message appears – Apple Support
_______________________________________________________
If following Apple's suggestions carefully hasn't solved the problem,
you might want to make use of Etrecheck.
Etrecheck is a free download, and it can generate a helpful report
(eg: to locate all the bits of any non-Apple software causing a problem so you can ensure it is removed).
If you need more help, you could post the Etrecheck report here,
and if you are fortunate, someone with expertise in this area may respond.
All the best
Apple has a support page about kernel panic that might help you:
If your Mac restarts and a message appears – Apple Support
_______________________________________________________
If following Apple's suggestions carefully hasn't solved the problem,
you might want to make use of Etrecheck.
Etrecheck is a free download, and it can generate a helpful report
(eg: to locate all the bits of any non-Apple software causing a problem so you can ensure it is removed).
If you need more help, you could post the Etrecheck report here,
and if you are fortunate, someone with expertise in this area may respond.
All the best
Along with what has already been suggested, you could also try Nvram and SMC reset.https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html You could also go to recovery and use disk utilities to repair your startup volume.
Kernel panic - bad RAM?
