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iphone "Cannot Connect" error when attempting to access "Payment and Shipping" setting

Hello, I am attempting to change the credit card that is billed every month for iCloud but when I select "Payment & Shipping" the iphone states that it cannot connect. Not sure if it's related but I have issues opening up links in general, for instance I cannot open the ad support links from google.


Thanks!

iPhone XR

Posted on Mar 18, 2022 8:48 AM

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Question marked as Top-ranking reply

Posted on Mar 18, 2022 11:32 AM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also your Wi-Fi connection,see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

 


If you want to edit "Payment and Shipping" setting, Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com





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1 reply
Question marked as Top-ranking reply

Mar 18, 2022 11:32 AM in response to Eric3000

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also your Wi-Fi connection,see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

 


If you want to edit "Payment and Shipping" setting, Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com





iphone "Cannot Connect" error when attempting to access "Payment and Shipping" setting

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