Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't Set-Up New iPhone

I have tried connecting my new iphone (SE 2020) to my old iphone (8) trying both the automatic set up and manual set up but each time it says it has lost connection and i need to reset my new phone and start again. So far i have done this about 5 times.


Has anyone got any suggestions please.


Posted on Mar 18, 2022 9:21 AM

Reply
Question marked as Best reply

Posted on Mar 18, 2022 10:34 AM

87HQ wrote:

I have tried connecting my new iphone (SE 2020) to my old iphone (8) trying both the automatic set up and manual set up but each time it says it has lost connection and i need to reset my new phone and start again. So far i have done this about 5 times.

Has anyone got any suggestions please.

Then use the other methods Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Best reply

Mar 18, 2022 10:34 AM in response to 87HQ

87HQ wrote:

I have tried connecting my new iphone (SE 2020) to my old iphone (8) trying both the automatic set up and manual set up but each time it says it has lost connection and i need to reset my new phone and start again. So far i have done this about 5 times.

Has anyone got any suggestions please.

Then use the other methods Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support

Can't Set-Up New iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.