I can’t delet a certificate that I don’t trust what do I do

I have a certificate that I don’t trust on my phone that I can’t seem to delete - what do I do

iPhone XR, iOS 14

Posted on Mar 18, 2022 11:22 AM

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Question marked as Top-ranking reply

Posted on Mar 19, 2022 12:08 PM

Hi JLJ2022,


Do you have a configuration profile installed on your iPhone? If you're unsure you can check by going to Settings > General > Profiles & Device Management. If there's a profile installed you should be able to select the profile, tap More Details, then tap the certificate to remove it. If you remove a certificate that’s required for accessing an account or network, the iPhone or iPad can no longer connect to those services. There's more information here: Deployment Reference.


Best regards.


1 reply
Question marked as Top-ranking reply

Mar 19, 2022 12:08 PM in response to JLJ2022

Hi JLJ2022,


Do you have a configuration profile installed on your iPhone? If you're unsure you can check by going to Settings > General > Profiles & Device Management. If there's a profile installed you should be able to select the profile, tap More Details, then tap the certificate to remove it. If you remove a certificate that’s required for accessing an account or network, the iPhone or iPad can no longer connect to those services. There's more information here: Deployment Reference.


Best regards.


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I can’t delet a certificate that I don’t trust what do I do

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