MacBook Air Problems

All right, I can understand your frustration. There are a lot of silly little troubleshooting tactics you could use, but those can get tedious. If you have a bit of free time, restoring your MacBook Air to update to the latest macOS is the most likely thing to work. This will reset your settings, remove any malware, and make sure you get the latest bug fixes on a clean slate.

Back up your system, and then use this article How to reinstall macOS - Apple Support. When the recovery screen comes up, choose 'install a new copy of macOS Monterey'.

Hope this helps!

To run disk utilities, you need to go to your recovery volume.How to repair a Mac disk with Disk Utility - Apple SupportYou can also reinstall Monterey from recovery. It will install the most current version and will not remove any of your personal file and apps. If your having trouble running the reinstall from WIFI , see if you can do it with an ethernet cable straight off your router/modem.You can also download and run Etrecheck. Then post the systems report in here so we can see if there is problem we can help you with.https://etrecheck.com/

Calling Apple Support is always an option, especially if you are uncomfortable, but from what I can see on your screenshot it appears you may have misunderstood what I suggested that you do.

"Back up your system, and then use this article How to reinstall macOS - Apple Support. When the recovery screen comes up, choose 'install a new copy of macOS Monterey'. "

The link involves reseting your computer, so you shouldn't be downloading macOS from the App Store if you reset your computer. it should be in the recovery screen. This tells me you need to follow the steps in the link I sent.

Hope this helps! #psalm93

What kind of connection issues? WIFI dropping off. NO WIFI, intermittent WIFI. You can check you WIFI by holding down the option key while clicking on the WIFI icon and using Open Wireless Diagnostics. If you don't understand the results, post it in here.

Use Wireless Diagnostics on your Mac - Apple Support

I had a great experience with the M1 MacBook Air. Perhaps you received a defective product, you have acquired malware, or running apps not optimized for Apple Silicon by the developer. What problems specifically?

If the problem is with your provider. Then you'll have to wait till they fix it to have a stable connection. As when running an install or reinstall, part of it relies on a good internet connection. If it keeps dropping it can corrupt files. Or as you saw in one of your attempts drag on for hours. The Apple server has to reconnect and then find where it left off. The only other solution is to take your laptop to someplace that has a stable connection.

Have you been having this problem since the beginning or more recent? Have you tried going to recovery and run disk utilities to repair drive or done a reinstall?