I have purchased an HP E24mc G4 monitor with a built-in camera. I have my Macbook Pro dock into a vertical Brydge dock. The monitor works well but I can not get the camera to work. I checked HP for any drivers but there are not. I am running macOS Monterey 12.3.0.
Any ideas?
MacBook Pro (2020 and later)
Hi there dunstan212,
The first thing we recommend is to narrow down which device may be causing this. You mentioned your Mac works without any issues with a monitor that's connected to the dock, but the camera is also connected but not recognized.
What happens when you directly connect the camera to your Mac, without using the dock? Just in case, this link shows how to Connect a display to your Mac.
You also mentioned there aren't any drivers for your camera, but to confirm, have you already checked with HP if your camera is compatible with macOS 12.3? We also recommend this for the dock you mentioned using.
Cheers!
HP E24mv G4 camera not working
