Hisokie Said:
"Buying airpods max w/ applecare+ on Amazon: If I were to buy those through amazon and the item was defective and needed a replacement, would I be able to go to an apple store and have them replaced directly from apple if they determined it was needed? Or would I have to contact amazon for a replacement"
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Going Through Amazon:
First, see if these are genuine. If not, then contact Amazon, requesting a return.
Verifying Genuine AirPods:
- Get the Serial Number:Â Find the Serial Number of your AirPods -Â Apple Support
- Enter the Serial Number here:Â https://checkcoverage.apple.com/.
- View the Results:Â If all shows up as an AirPod, then you are fine. If not, then these are fake, and that is likely why you are getting the issue of connectivity.