You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Justineivory Author

Level 1

4 points

My daughters iPhone 11 is not responding to touch screen or Siri requests

My phone has frozen and is unresponsive to anything what shall I do?

iPhone 11

Posted on Mar 20, 2022 6:49 AM

Reply

Top-ranking reply

Level 7

26,089 points

Posted on Mar 20, 2022 6:53 AM

Hey there,

try the steps on this link first >>>Force restart iPhone - Apple Support

if didn’t work See this article >>>If your iPhone won't turn on or is frozen - Apple Support

if you still need help Contact Apple for support and service - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Level 7

26,089 points

Mar 20, 2022 6:53 AM in response to Justineivory

Hey there,

try the steps on this link first >>>Force restart iPhone - Apple Support

if didn’t work See this article >>>If your iPhone won't turn on or is frozen - Apple Support

if you still need help Contact Apple for support and service - Apple Support

Reply

My daughters iPhone 11 is not responding to touch screen or Siri requests

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up