I am trying to setup my new Apple Watch. It has never been used before. Everytime I get to the activation lock it says my Apple ID is incorrect but it isn’t. How to I get this to work?

Question

I am trying to setup my new Apple Watch. It has never been used before. Everytime I get to the activation lock it says my Apple ID is incorrect but it isn’t. How to I get this to work?

I am setting up a new Apple Watch but everytime I get to the activation lock it says my Apple ID is not correct. It has an e-mail address already attached to it somehow and it won’t accept my Apple ID. ?

Apple Watch Series 3, watchOS 8

Posted on Mar 21, 2022 5:23 AM

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Answer 1

Mar 21, 2022 5:36 AM in response to angelaparker30

If this is a 2nd hand watch;

The person that you bought/got this watch from needs to follow all the steps in this link;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

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I am trying to setup my new Apple Watch. It has never been used before. Everytime I get to the activation lock it says my Apple ID is incorrect but it isn’t. How to I get this to work?

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