I can’t use Find My as it tells me I can not connect to the server. I’ve tried resetting and restarting my phone but nothing works. Help!

How can I fix Find My share location.. it tells me I can not connect to the server. I’ve tried resetting network services, WiFi works just fine, I’ve restarted my phone.. nothing.. help?!

iPhone 13

Posted on Mar 21, 2022 10:36 AM

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Question marked as Top-ranking reply

Posted on Mar 22, 2022 11:43 AM

Hello there olesya243,



Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand. Let's take a closer look as we do our best to provide some additional insight.


To get started, be sure to check that Apple's System Status is green for Find My: Apple - System Status


If that's good to go, are there any updates available for your device?


1.How to back up your iPhone, iPad, and iPod touch


2.Update your iPhone, iPad, or iPod touch


Otherwise, does the same thing happen when accessing the same feature from any other Apple devices?



Certainly keep us posted, we’re here for you every step of the way!


Take care.

3 replies
Question marked as Top-ranking reply

Mar 22, 2022 11:43 AM in response to olesya243

Hello there olesya243,



Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand. Let's take a closer look as we do our best to provide some additional insight.


To get started, be sure to check that Apple's System Status is green for Find My: Apple - System Status


If that's good to go, are there any updates available for your device?


1.How to back up your iPhone, iPad, and iPod touch


2.Update your iPhone, iPad, or iPod touch


Otherwise, does the same thing happen when accessing the same feature from any other Apple devices?



Certainly keep us posted, we’re here for you every step of the way!


Take care.

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I can’t use Find My as it tells me I can not connect to the server. I’ve tried resetting and restarting my phone but nothing works. Help!

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