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Can’t access my MacBook air

Can’t access my MacBook air

MacBook Air 13″, macOS 12.2

Posted on Mar 21, 2022 11:28 AM

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Question marked as Best reply

Posted on Mar 21, 2022 11:34 AM

What happens when you try? Error message(s)? Did you forget the user password? More information would help.


See if anything here helps.


User Password Reset.   -


User Password Reset (2).  -  


User Password Reset – Apple ID.  -


If you can't reset your Mac login password   *

5 replies

Mar 21, 2022 11:59 AM in response to Ginger3410

Even after you changed the password? Have you tried restarting the computer? Have you tried restarting the computer? Are you running any anti - virus programs? Using a VPN?


If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once. 


Safe Mode - About.    


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


https://etrecheck.com



Can’t access my MacBook air

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