ในวันที่ 15 มีนาคม 2565 มีการตัดบัตรไป 5 รายการ แต่ดิฉันมีการทำรายการ เพียง 1 รายการ คือยอด 149.00 บาท ซึ่งได้รับใบเสร็จทางemailแล้ว
ส่วนอีก 4 รายการ ดิฉันไม่ได้ซื้อสินค้าใด ๆ คือ ยอด 499 บาท ,ยอด 729 บาท , ยอด 729 บาท และยอด 729 บาท และไม่ได้รับใบเสร็จจาก 4 รายการนี้แต่อย่างใด ว่าเป็นการซื้ออะไร จึงทำให้ยกเลิกการจ่ายไม่ได้
ถ้าเป็นเช่นนี้ทางapple จะแก้ปัญหาให้ดิฉันอย่างไร และจะได้รับเงินคืนหรือไม่ เพราะไม่ได้ซื้อสินใด
Thank you for that information sumitra116,
Are you apart of a Family Sharing account? We ask because you can see purchases from other family members. We would recommend reviewing the purchases with these steps, as listed on the article If you see 'apple.com/bill' on your billing statement:
How to see what you were charged for
Cheers!
Thank you for that information sumitra116,
Are you apart of a Family Sharing account? We ask because you can see purchases from other family members. We would recommend reviewing the purchases with these steps, as listed on the article If you see 'apple.com/bill' on your billing statement:
How to see what you were charged for
Cheers!
Hey sumitra116!
If you're unable to find the charge via reportaproblem.apple.com, you'll have to reach out to Apple Support for assistance: Contact Apple for support and service
Regards.
Hi sumitra116,
Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
I've checked on Reportaproblem.apple.com and can't find any payment.
1. Amount 499 baht ,
2. Amount 729 baht
3. Amount 729 baht
4. Amount 729 baht
On March 15, 2022 and the invoice or receipt was not found. But according to credit card debit information, it says that it was cut from apple.com. And I don't have a family sharing account and no family members.
Credit card has been debited 4 times on March 15, 2022, but only one correct balance is 149 baht that received a receipt.
As for the amount of 499 baht, 729 baht, 729 baht and 729 baht, I didn't have any purchases and I didn't receive a purchase receipt. therefore ask you to check that the card has been cut in any case and how will I refund my money?
มีการตัดบัญชีไป แต่ไม่พบใบเสร็จ