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when i verify my student status there is a message told me that (you may have previously used a different apple id to confirm you eligibility- try to signing in with that apple id )

when i verify my student status there is a message told me that (you may have previously used a different apple id to confirm you eligibility- try to signing in with that apple id )

what can i do to solve this problem

Posted on Mar 22, 2022 4:04 AM

Reply
1 reply

Mar 23, 2022 8:14 AM in response to FouadUA

Hi there FouadUA,


The steps below may help with verifying the student status for your Apple Music student subscription:

How to reverify your student status
Near the end of each year that you have an Apple Music student subscription, you'll see a message that asks you to verify your student status in the Apple Music app or iTunes. You can also verify your student status at any time in the Settings app on your iPhone, iPad, or iPod touch.

In the Apple Music app or iTunes for Windows
If you see a message that asks you to verify your student status:
1. Tap or click Verify Eligibility.
2. Tap or click Go to Website.
3. Sign in to your institution's portal.
4. After you sign in to your institution's portal, you’ll be directed back to Apple Music and see a confirmation screen.

In Settings on your iPhone, iPad, or iPod touch
1. Go to Settings > [your name], then tap Subscriptions.
2. Tap Apple Music Membership.
3. Tap "Verify your student status." You'll be redirected to the UNiDAYS website.
4. Follow the prompts to verify your eligibility. If the verification is successful, you'll automatically return to Apple Music and continue your Apple Music student subscription.

If you're no longer a student
If you're no longer a student or if you complete 48 months of a student subscription, your subscription automatically becomes an Apple Music individual subscription and you lose free access to Apple TV+.
If you're prompted to verify your student status after launching Apple Music, but you're no longer a student or have completed 48 months of a subscription, tap or click "I'm No Longer A Student." You won't be asked to verify again.
If you don’t confirm during the verification period, and you still have time left in your 48 months, you'll have to re-enroll as a student.

Get help with your UNiDAYS account
If you need help with your UNiDAYS account, contact UNiDAYS Support.

This information can be found in Get an Apple Music student subscription.


We hope this helps.

when i verify my student status there is a message told me that (you may have previously used a different apple id to confirm you eligibility- try to signing in with that apple id )

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