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Level 1

9 points

Apple ID is not active and sign-up not complete.

How to fix my problem. Suddenly I open my MacBook and it states I need to update Apple ID setting but once I enter my password it mentioned my "Apple ID is not active" and when I hit the forgot password button I cannot change because the Apple ID is not active. In addition, when i can login to my Apple ID using the fingerprint button it states "Sign up is not complete"

Posted on Mar 22, 2022 6:50 AM

Best reply

Niel

Level 10

728,159 points

Posted on Mar 22, 2022 6:55 AM

Click here and ask the iTunes Store staff for assistance.

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Apple ID is not active and sign-up not complete.

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