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I lost my recovery phone number and I can't access my iPhone

I lost my iPhone the number connected to my account is the same phone that was lost I don’t have access to this account how can I gain access again?



[Re-Titled by Moderator]

Posted on Mar 22, 2022 1:39 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2022 7:32 AM

Again, your number should not be necessary to unlock your account. If your Apple ID is using 2 factor authentication, then the code should be received on a device that is logged in to the account or a phone number you set to receive the through voice calls or SMS. This phone number should obviously not be your own phone number from your iPhone, it can be a lad line or even a friends or relatives Android phone if necessary.


If you don't have another device to get the code on, and for some reason you set your own number as a trusted phone number, then you need to go through the recovery process.

How to use account recovery when you can’t reset your Apple ID password - Apple Support


Otherwise, you will need to explain why you need your phone number, and why you cannot unlock your account, and how exactly you accidentally locked it.






4 replies
Question marked as Top-ranking reply

Mar 24, 2022 7:32 AM in response to Jaydensantiago5

Again, your number should not be necessary to unlock your account. If your Apple ID is using 2 factor authentication, then the code should be received on a device that is logged in to the account or a phone number you set to receive the through voice calls or SMS. This phone number should obviously not be your own phone number from your iPhone, it can be a lad line or even a friends or relatives Android phone if necessary.


If you don't have another device to get the code on, and for some reason you set your own number as a trusted phone number, then you need to go through the recovery process.

How to use account recovery when you can’t reset your Apple ID password - Apple Support


Otherwise, you will need to explain why you need your phone number, and why you cannot unlock your account, and how exactly you accidentally locked it.






I lost my recovery phone number and I can't access my iPhone

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