brand new mac pro m1 just out of the box. open lid and get a bong, then another and nothing else. what are my options.

brand new mac pro m1 just out of the box. open lid and get a bong, then another and nothing else. what are my options.


Posted on Mar 22, 2022 1:12 PM

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Question marked as Top-ranking reply

Posted on Mar 23, 2022 8:27 AM

If charging does not fix the problem, contact Apple immediately for a return if you bought directly from Apple. If you bought through a reseller, return or repair may be on their terms. This is the Apple US return policy:


Returns & Refunds - Shopping Help - Apple


Note: I helped a friend set up a new Macbook Pro M1 13-inch and it started first try without first being charged. It arrived with about a 50% charge on the battery. I suspect you may have a more serious issue that Apple needs to address with a repair or, if you bought directly, a replacement..



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Question marked as Top-ranking reply

Mar 23, 2022 8:27 AM in response to johnfromfernandinabeach

If charging does not fix the problem, contact Apple immediately for a return if you bought directly from Apple. If you bought through a reseller, return or repair may be on their terms. This is the Apple US return policy:


Returns & Refunds - Shopping Help - Apple


Note: I helped a friend set up a new Macbook Pro M1 13-inch and it started first try without first being charged. It arrived with about a 50% charge on the battery. I suspect you may have a more serious issue that Apple needs to address with a repair or, if you bought directly, a replacement..



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brand new mac pro m1 just out of the box. open lid and get a bong, then another and nothing else. what are my options.

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