How do I reset end to end encrypted data

iPhone 12 newbie. How do I do this? I’m frustrated and hope a simple answe from experienced users saves me from the rabbit hole of hunting online while I learn the device. Thanks!

iPhone 12, iOS 15

Posted on Mar 22, 2022 6:09 PM

Reply
1 reply

Mar 23, 2022 12:41 PM in response to Tacadnay

Hello Tacadnay,


We'll be happy to share some information about end-to-end encryption and your iPhone with you. This can only be reset when requested through iCloud Data Recovery Service.


For more information, found in iCloud security overview you'll see the following:

End-to-end encryption provides the highest level of data security. On each of your devices, the data that you store in iCloud and that's associated with your Apple ID is protected with a key derived from information unique to that device, combined with your device passcode which only you know. No one else, not even Apple, can access end-to-end encrypted information.

End-to-end encryption requires that you use two-factor authentication for your Apple ID and set a passcode on your device. Some features also require recent software, generally iOS 13 or later. With two-factor authentication, your account can be accessed only on devices you trust, like your iPhone, iPad, or Mac. Keeping your software up to date, using two-factor authentication for your Apple ID, and protecting your device with a passcode—or password on Mac—Face ID, or Touch ID are the most important things that you can do to maintain the security of your devices and data.


We hope this helps explain the end-to-end encryption reset.


You mentioned you are new to iPhone, in case you haven't already seen it, we'd like to share the iPhone User Guide with you.



Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I reset end to end encrypted data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.