You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ToddHump Author

Level 1

6 points

AirTag Reset

Have a new iPhone with new Apple ID. I did not disconnect my AirTag before resetting the phone and turning it in. Anything I can do to use my AirTag on new phone?

iPhone 13 Pro Max, iOS 15

Posted on Mar 22, 2022 6:08 PM

Top-ranking reply

David McKinlay

Level 7

22,936 points

Posted on Mar 22, 2022 11:03 PM

How to reset your AirTag says: An AirTag can be associated with one Apple ID. If you want to use an AirTag that someone else has used, they'll need to remove the AirTag from their Apple ID first.

In your case "someone else" is equates to another Apple ID - your old one. Did you have a reason to adopt a new Apple ID?

If an item or device is connected to another Apple ID has the steps to remove the AirTag from your previous Apple ID.

As the text says, an AirTag has to be removed from an Apple ID using a device signed in with that same Apple ID - in your case your old one.

View in context

AirTag Reset

Similar questions